- Coach in the context of this document refers to any individual or entity providing a service, such as a personal life coach or a math tutor.
- Client in the context of this document refers to any individual or entity receiving a service, such as a math student or a career professional.
We know that you buy our products and services and use our website because you trust us. This notice explains how we protect your privacy and treat your personal information. It applies to current and former customers. "Personal information" here means anything we know about you personally.
Protecting Your Information
We take important steps to protect your personal information. We treat it as confidential. We tell our employees to take care in handling it. We limit access to those who need it to perform their jobs. Our outside service providers must also protect it, and use it only to meet our business needs. We also take steps to protect our systems from unauthorized access. We comply with all laws that apply to us.
Collecting Your Information
The types of Personal Information we collect and share depend on the product or service you have with us. The type of information that we currently collect is used primarily to identify you as a valid user to our system, and to facilitate the payment process, and the interaction between coaches and clients. Currently we collect and save the following personal information:
Name, Address, City, State, Zipcode, Country, Phone Number and Email
We also collect credit card information, but only for payment processing; that information is NEVER SAVED in our system and is not available to anyone after processing your transaction.
How We Get Your Information
We get your personal information mostly from you. We may also use outside sources to help ensure our records are correct and complete.
Using Your Information
We do not make available to the general public any personally identifiable information you provide to us in connection with your registration on the Website. We use industry standard technology and efforts to safeguard the confidentiality of your personal information. These include secure servers and firewalls. All of the user data we collect is protected against unauthorized access. Only authorized employees who need the information to perform a specific job are granted access to this information.
We will not share your information with unaffiliated companies for their own marketing purposes without a joint marketing arrangement.
Non-Personal User Content
Owner may use user submitted content such as ratings, reviews, feedback ("User Content") in a number of different ways, including displaying it on the Website, reformatting it, incorporating it into other works, creating derivative works from it, promoting it, or distributing it. Accordingly, you irrevocably grant Owner permission to use your User Content for any purpose. You also irrevocably grant the Website users the right to access User Content in connection with their use of the Website.
You assume all risks associated with User Content, including reliance on its accuracy, completeness or usefulness, or any disclosure by you of information in your User Content that makes you personally identifiable. You may not imply that User Content is in any way sponsored or endorsed by Owner.
Owner cannot and does not review all User Content feedback, nor does it have any control over the same. Under no circumstances shall Owner be held responsible or liable for any claims or damages arising out of any reviews or feedback.
Owner may remove, edit or reinstate User Content at our sole discretion.
Accessing and Correcting Your Information
You may ask us for a copy of the personal information we have about you. Generally, we will provide it as long as it is reasonably retrievable and within our control. You must make your request in writing. For legal reasons, we may not show you anything we learned as part of a claim or lawsuit, unless required by law.
If you tell us what we know about you is incorrect, we will review it. If we agree, we will update our records. Otherwise, you may dispute our findings in writing, and we will include your statement whenever we give your disputed information to anyone else.
We want you to understand how we protect your privacy. If you have any questions about this notice, please contact us. When you write, include your name, address, and policy or account number.
Send privacy questions to: